Send Us a Message
What Happens Next
- 01
You Reach Out
You don't need a referral to contact us. Our team will guide you through what's needed. Children also need a referral from their dentist, and we'll help you get it.
- 02
We Check Your Coverage
We confirm your Missouri Medicaid plan is active and that we accept it.
- 03
We See You and Handle the Approval
We see you for an evaluation, then ask your plan to approve your surgery.
How Approval Works →
Your surgery can't happen on the same day you contact us, because your plan has to approve it first. We'll keep you updated and schedule your surgery as soon as it's approved.
To help us move faster, have these ready when you reach out:
- Your MO HealthNet or health plan card
- Your dentist's name, or your child's dentist's name
- What your dentist told you, or what's bothering you
Independence Surgery Center, 19921 E. Jackson Dr., Independence, MO 64057, in the Kansas City metro.
Coming from outside Kansas City?Find Directions, Rides and Places to Stay →
Common Questions
Do I need a referral?
No, not to contact us. Patients 13 and up don't need a referral for oral surgery. Children ages 2 to 12 also need a referral from their dentist, and we'll help you get it.
What happens after I contact you?
Our team checks that your Missouri Medicaid plan is active and that we accept it. Then we see you for an evaluation and ask your plan to approve your surgery. Your surgery can't happen on the same day you contact us, because your plan has to approve it first. We'll keep you updated and schedule your surgery as soon as it's approved.
What should I have ready when I reach out?
Your MO HealthNet or health plan card, your dentist's name (or your child's dentist's name), and what your dentist told you or what's bothering you.
Can I text you?
Yes. Text us at 816-271-0110, or call the same number if you'd rather talk.
Do you speak Spanish?
Yes. Se habla español. Text or call us at 816-271-0110.
What are your hours?
Our hours are 8:00 a.m. to 4:00 p.m.
Where are you, and where do I park?
We're at 19921 E. Jackson Dr., Independence, MO 64057, in the Kansas City metro.
How do I cancel or reschedule?
Text or call us at 816-271-0110 as soon as you can, and we'll help you find a new date.
Does my child need a referral from their dentist?
Yes. Children ages 2 to 12 need a referral from their dentist, and we'll help you get it.For more details, see:Pediatric Dentistry →
What is a prior authorization?
It's your plan saying yes to your surgery before it happens. We request it for you.For more details, see:Prior Authorization →