What Is a Prior Authorization?
A prior authorization is your plan saying “yes” to your surgery before it happens. Your plan reviews why you need the surgery and confirms it will pay for it.
You might see this term in a letter from your plan. It's also called pre-approval or prior auth. Prior authorization for dental surgery with Missouri Medicaid is a normal step, and it doesn't mean anything is wrong.
How We Handle It for You
From your first message to your approval, here's what happens:
- 01
You Reach Out
Text, call, or email us. Tell us what your dentist said or what's bothering you.
- 02
We Check Your Coverage
We confirm your plan is active and that we accept it.
- 03
We Gather What Your Plan Needs
We put together the documentation your plan asks for.
- 04
We Send the Request to Your Plan
Our team fills out and submits the paperwork.
- 05
We Follow Up
We keep track of your request, so you don't have to call your plan.
- 06
We Let You Know
As soon as your plan approves it, we contact you to schedule your surgery.
Your part: keep your phone on, answer our texts or calls, and tell us right away if your coverage or address changes.
How Long Does It Take?
How long does prior authorization take for Missouri Medicaid? Your plan usually takes 1 day to 2 weeks to review and approve your request.
That time is your plan's processing time, not ours. We send your request as soon as we have what your plan needs, and we follow up until there's an answer.
You can help it go faster by getting us your dentist's information and any records quickly.
Common Questions
What is a prior authorization?
It's your plan saying yes to your surgery before it happens. It's also called pre-approval or prior auth. Yes. Every patient needs an approved prior authorization before treatment, and we handle the request for you.
How long does prior authorization take?
Your plan usually takes 1 day to 2 weeks to review and approve your request. That's your plan's processing time.
How much does oral surgery cost with Missouri Medicaid?
Nothing, once your plan approves your treatment.For more details, see:Insurance and Cost →
What if my prior authorization is denied?
You still have options, and we'll help you understand them.For more details, see:Why Was My Dental Prior Authorization Denied?
